Rveal Android TV Box with 24/7 support but is it too expensive?

By | July 20, 2017

Before you think about buying the Rveal Android TV Box you need to know a few things about it. This review will help you understand why it is so expensive.

Once you have read this article you will be able to decide if it is worth the money or not. I will be disclosing just exactly what you get for your money and why you should tread with caution.

I will also reveal why it is so expensive!

This review will be completely unbiased and based on my own experience. You should consider the Pros and Cons which I will list later, before making your own decision.

Rveal RT5 Smart TV Box Full Review


Price: $299.00 + FREE shipping
Best place to buy: Amazon
Product size:  4.5 x 1 x 4.5 inches
Weight: 1.5 pounds
Connections: Ethernet & WiFi
Guarantee: 1 year
Amazon US rating: 4.6/5

First Impressions

Cable TV is expensive. That is something we can all agree on. If you could have a one-off payment of $299.00 to permanently replace your cable subscription you would probably jump at the chance right?

Rveal claim to offer everything free of charge once you buy the box, including 24/7 technical support and a no-qualms money back guarantee. This 24/7 support is unlimited and included in the price.

They also say you can watch any content that is online through their easy-to-use menu with no searching required. Everything in one place and easy to navigate.

So far, everything they have said is correct. But it’s what they aren’t saying that is more important:

This media player is just running a custom Kodi Build. But this cost is passed on to the consumer when in reality you can install your own Kodi Builds free of charge.

Yes, they could argue that they offer 24/7 support but you can get technical support online for most Android TV boxes. Anyway, more on the Kodi Builds later.

What’s in the box?

  • 1 x Rveal RT5 TV Box
  • 1 x I/R remote control
  • 1 x HDMI cable
  • 1 x Power adapter
  • 1 x User manual

Tech Specs

At the beginning of this review I said you should tread with caution before buying this TV box. The reason I said that is because of some ambiguity over the specs.

On Amazon, the box appears to be powered by Android 4.6 Kitkat but I have had contact from the manufacturer through their website contact and they assured me their Android TV boxes were powered by Android 5.1.1 Lollipop.

Their website reports that the operating system is Android Kitkat on one image but elsewhere it says Android Lollipop so you can see where the ambiguity comes from!


This makes a big difference because the latest version of Kodi cannot be installed on TV boxes with Android 4.6 Kitkat OS. This may not sound like a big issue but it is.

Eventually Kodi will not operate efficiently unless you are using the latest version because a lot of links will eventually move over to HTTPS which older Kodi versions don’t support.

Plus your system is susceptible to cyber attacks due to the latest Kodi security risk unless you are using Kodi 17.2 or higher.

  • Operating System: Android 5.1.1 Lollipop (check with Amazon supplier)
  • CPU: Amlogic S812 Quad-Core 2.0 GHz (Cortex-A9)
  • GPU: Octa Core Mali-450
  • 2GB DDR3 RAM
  • 8GB NAND Flash ROM (Max Capacity 32GB)
  • Dual Band WiFi 802.11b/g/n Wireless, 2.4GHz/5GHz
  • 4K Ultra HD Resolution
  • Features: Google Play Store, Kodi, DLNA, Miracast, Bluetooth, Airplay, Dolby 5.1
  • Ports/Slots: HDMI, USB (2), Micro USB, Micro SSD, SD/TF, Audio S/PDIF, Ethernet, A/V


If you hard-wire this TV box using Ethernet you will get better speeds than using WiFi, up to 70Mb/s download speeds are not uncommon. However, you can get this and more from other Android TV boxes.

Their custom Kodi Build will allow you to access media content without searching for links that work since the build will automatically filter out the best links that are working.

Also, if you find that it buffers you can press and hold the center button on the remote to find other alternative links. This is quite a nice feature but this nothing different to using your own custom Kodi Build.

Pros and Cons

The Positives:

  • 24/7 Technical Support
  • Custom Kodi Build pre-installed for plug and play
  • Dual Band WiFi
  • Money back guarantee

The Negatives:

  • Not the latest Amlogic processor
  • Price
  • Ambiguity over the Android OS version


A Comparison: Rveal vs Kodi

Clearly you are paying $299.00 for the plug and play custom build and the 24/7 support. If you were to buy an Android TV box elsewhere without Kodi installed you would have to install it from the Play Store and install your own Kodi Build.

You could buy a good Android TV box with specs better than this box for around $60 to $70 and save yourself more than $200. Okay, you wouldn’t have the same support but once your box is set up it’s plain sailing from there.

I published an article recently that explains in detail how to add your own custom Kodi Build. This will give you the same easy-to-use menus that Rveal are shipping their boxes with. Check out Option #3 on the article link below.

==>Click here for more details<==

Another thing that isn’t obvious from their Amazon advert is that they are effectively using Kodi add-ons to generate links for live and on-demand TV. Amazon have stopped selling Android TV boxes that are fully loaded with Kodi and sellers could be banned.

This is due to the recent legal issues surrounding illegal streams that some add-ons link to. It’s food for thought and if you do intend using this Rveal streaming device or Kodi on another box you should consider using a VPN.

==>How to use a VPN with Kodi<==

Alternative Android boxes to the Rveal TV box

There are many options for TV boxes and you don’t have to spend $299 to get a good one. I could recommend several but the best thing to do is check out my Top 5 Boxes for 2017 or browse all of my Android TV boxes.

Price range from $29 up to $170 for a generic TV box. Minimum specs to look for in an excellent TV box are as follows:

  • 2GB of RAM
  • 8GB of ROM
  • Amlogic S912 CPU
  • Gigabit Ethernet 1000M
  • Dual Band WiFi

You can’t go wrong with these specs and if you can get one with more RAM even better. There are some alternatives to the S912 CPU and the Rockchip RK3399 is one of the best SoC you can buy just now. The Vorke Z3 is one such box that has the RK3399 and it comes with 4GB of RAM to boot!


If you are a bit of a novice when it comes to Kodi and would rather buy a plug and play streaming device then the Rveal Android TV Box may be your best option. There is the ambiguity issue with the operating system to consider though.

I am giving away a Beelink GT1 TV box in this month’s Free Prize Draw if you sign up to our Free Newsletter. This will automatically enter you into all of our monthly Price Draws. Next month (August) you could win a 2 year VPN subscription worth $70!

Proprietor at UK TV Services Abroad
I am a UK expat who has lived overseas since 1997. I started this website to help fellow expats who are trying to watch UK TV abroad. I built this website for free with the help and support of a wonderful online community. Click here if you want to read my profile. It's free to join and you can build 2 websites for free.

3 thoughts on “Rveal Android TV Box with 24/7 support but is it too expensive?

  1. Rveal

    Thank you for the unbiased review of the Rveal Streaming Media Player. You are correct in pointing out that OS icon on the product detail page was outdated and didn’t accurately reflect that all Rveal devices are running on the Lollipop version of Android OS. We are also very excited about the upcoming new version of our device that will feature the latest hardware such as Octa-Core ARM Cortex A53 Processor, more internal storage and Marshmallow OS. We would be thrilled to have you review the device when it become available for distribution.

    It is also worth mentioning that all Rveal Streaming Players are sold with upgraded remotes – either the popular Air Mouse with Voice Command and Quarterly keyboard or the Mini Touchpad Remote which is great for operating the device and for gaming.

    As you have accurately indicated, Rveal premier pricing includes complete support and worry free programming updates that are automatically pushed out to users by Rveal Tech Support team on a regular basis to assure the best streaming and ad-on performance. Rveal aims to be the easiest to operate and most reliable android box on the market.

    1. Craig Post author

      Hi, thanks for visiting my article and leaving a comment. Also, thanks for confirming the actual OS is Android 5.1 Lollipop, that is certainly a relief! I would be delighted to review the new Android 6.0 version when it is released and as always my review will be totally unbiased as you would expect. Nice to hear about the upgraded remotes, that will make a big difference to the UX. My email address is on my Bio above if you want to contact me when the new media player is released.
      Cheers, Craig.

  2. Robert Nguyen

    I have a rveal streaming box that is running kitkat. Rveal website noted that lollipop upgrade was coming & to sign up for the update. After registering, I was emailed and informed that the lollipop update was still being tested and I would be updated. However, that was months ago. I’m not sure if the 1st generation boxes received a hardware upgrade but now they ship them with lollipop so I don’t understand why a software update is still unavailable. When it works, it’s great but it crashes all the time, and even though streaming movies are said to be able to pause, mine doesn’t. Not really a happy customer

    1. Craig Post author

      Hi Robert, I’m not surprising it crashes a lot. This is probably due to the OS version that you are using. Kitkat is not compatible with a lot of SSL streams which can be used with Lollipop. This is one reason why upgrades are crucial. Rveal pride themselves on customer support but I’m not overly impressed reading your experience. $299 is a lot of money for something that is now outdated especially when you can buy a brand new box with top specs for around $60 to $70 and install Kodi yourself.

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